Terms of Service – thenaturalpetsstore.com

Last Updated: [Insert Date]

1. Acceptance of Terms

By accessing or using thenaturalpetsstore.com, you agree to comply with these Terms. If you disagree, please refrain from using our site.

2. Account Registration

  • You must provide accurate information when creating an account.
  • Keep login details confidential – you’re responsible for all account activity.
  • We may suspend accounts for violations of these Terms.

3. Orders & Payments

  • All prices are in GBP and include VAT (where applicable).
  • Accepted payment methods: Credit/debit cards, PayPal.
  • Orders are binding once payment is confirmed.

4. Shipping & Returns

  • Delivery times are estimates only.
  • 30-day return policy applies (see our Returns Policy).
  • Risk of damage/loss transfers to you upon delivery.

5. Product Information

  • We strive for accuracy but do not guarantee that descriptions, images, or pricing are error-free.
  • Weight/size variations may occur in natural products.

6. Prohibited Conduct

You agree not to:

  • Use the site for illegal purposes or fraud.
  • Copy, resell, or exploit any content without permission.
  • Disrupt the site’s functionality (e.g., spam, viruses).

7. Intellectual Property

  • All content (logos, text, product designs) is owned by thenaturalpetsstore.com.
  • Unauthorized use/copying may result in legal action.

8. Limitation of Liability

We are not liable for:

  • Indirect damages (e.g., lost profits).
  • Minor product discrepancies.
  • Events beyond our control (e.g., natural disasters).

9. Privacy

Your data is handled per our Privacy Policy.

10. Governing Law

These Terms are governed by UK law. Disputes will be resolved in English courts.

11. Changes to Terms

We may update these Terms. Continued use constitutes acceptance.

12. Contact Us

For questions, use the contact form on our website.